Subscription Options

We value our customers and strive to provide the best services possible. This refund policy outlines the terms and conditions under which refunds will be issued for our monthly subscription services.

Monthly Subscriptions:

Monthly subscription payments are non-refundable, except under the following circumstances:

1. One-time Courtesy Refund: Customers with monthly subscriptions may be eligible for a one-time courtesy refund of one month’s subscription fee. The eligibility for this refund is at the sole discretion of Sandy’s Spiel.
2. Eligibility Criteria: To be eligible for the one-time courtesy refund, customers must meet the following criteria:
   • The customer must request the refund within 7 days of the charge date.
   • The customer must provide a valid reason for the refund request.
   • The customer’s account must be in good standing, with no outstanding payments or violations of our terms of service.
3. Discretion of Sandy’s Spiel: The decision to grant a one-time courtesy refund is entirely at the discretion of Sandy’s Spiel. We reserve the right to approve or deny refund requests based on the individual circumstances of each case.

Annual Subscriptions:

Annual subscription payments are non-refundable, except under the following circumstances:

1. One-time Courtesy Refund: Customers with an annual subscription may be eligible for a one-time courtesy refund of a prorated amount. The eligibility for this refund is at the sole discretion of Sandy’s Spiel.
2. Eligibility Criteria: To be eligible for the one-time courtesy refund, customers must meet the following criteria:
   • The customer must request the refund within 7 days of the charge date.
   • The customer must provide a valid reason for the refund request.
   • The customer’s account must be in good standing, with no outstanding payments or violations of our terms of service.
3. Discretion of Sandy’s Spiel: The decision to grant a one-time courtesy refund is entirely at the discretion of Sandy’s Spiel. We reserve the right to approve or deny refund requests based on the individual circumstances of each case.

Accepted Terms of Agreement:

By subscribing to Sandy’s Spiel subscription services, you agree to the following terms:

1. Non-Refundable Payments: Monthly and annual subscription payments are generally non-refundable. Refunds are only granted as a one-time courtesy under the conditions mentioned above.
2. Payment Authorization: By providing your payment details, you authorize Sandy’s Spiel to charge the specified subscription amount to your chosen payment method on a recurring monthly and/or annual basis until you cancel your subscription.
3. Cancellation Policy: Customers can cancel their subscription at any time. Cancellations must be made before the next billing cycle to avoid being charged for the next month.
4. Changes to Terms: Sandy’s Spiel reserves the right to modify, update, or revise these refund and subscription terms at any time. Notification of such changes will be provided to customers via email or through our website.

By continuing with the subscription, you acknowledge that you have read, understood, and agreed to the refund policy and terms of agreement outlined above.